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Philadelphia proudly offers visitors the ability to explore the city with a sense of independence.
With accessible hotels, historic sites, restaurants, museums and services available, travelers of all abilities can be confident that they have choices in the City of Brotherly Love.
The information below can assist travelers of all abilities with planning a visit and serve as a jumping-off point to learn more about accessibility at top attractions like the Liberty Bell Center and The Franklin Institute.
The City of Philadelphia’s accessibility compliance services works to ensure that residents and visitors with disabilities have the same rights as all Philadelphians. For more on City of Philadelphia services, visit the Mayor’s Office for People with Disabilities.
The following lists include many local favorites — however, it is not comprehensive. Visitors are always encouraged to contact an attraction, hotel or restaurant directly to review any specific needs or requests for travelers with disabilities.
Travelers with disabilities have a range of options for navigating the city. Not only is SEPTA, the city’s public transportation system, wheelchair accessible, but multiple organizations and taxis also provide services for visitors who use wheelchairs. In addition, many city parking lots and garages include designated parking.
SEPTA
Philadelphia’s public transportation system, the Southeastern Pennsylvania Transportation Authority (SEPTA), can take visitors from one part of the city to another in minutes.
Many of the region’s SEPTA stations are wheelchair accessible, be it rail, subway, trolley or bus. Every bus has a lift or ramp and can be lowered to street level. Regional Rail cars and stations are also wheelchair accessible. Accessible stations feature the access symbol next to the line name on septa.org. Individually trained service animals are welcome on all forms of transportation, and SEPTA’s website offers a text reader for those who are blind or visually impaired and need to access schedules and fare information. SEPTA Key fare kiosks at stations have Braille and raised lettering, and an audio function that converts on-screen text to spoken word.
Many of the subway and trolley stations are accessible as well. A full list of the accessible stations can be found on septa.org. SEPTA’s CCT Connect offers transit services to people with disabilities who are not able to use the other lines.
Click here or the button below for more information about SEPTA accessibility.
Read More on Accessible SEPTA
Philly PHLASH
The Philly PHLASH Downtown Loop is a quick, easy and inexpensive connection to key Philadelphia historic attractions and cultural institutions. Note that the PHLASH does not run year-round. Call (800) 537-7676 or visit RidePhillyPHLASH.com for more information.
Accessible Taxis and Car Services
All Philadelphia taxicabs have passenger information monitors (PIM) in the backseat that provide cab and driver information and fare amounts. All taxi dispatchers must accept requests for wheelchair accessible vehicles and coordinate service calls with other dispatchers.
2-1-5-Get-A-Cab’s mobile app (available on iOS and Android) allows users to create a default setting for accessibility, so that any requested ride is wheelchair-accessible cab. Click here to preview 2-1-5-Get-A-Cab’s mobile app.
Uber and Lyft, two of the most popular driver services in the U.S., also offer wheelchair-accessible vehicles (WAVs). Uber users can request an uberWAV ride in the app’s ride option. After entering the destination in the app, users select “WAV” at the bottom of the screen, then “Confirm WAV.” Uber offers car seats at an additional fee of $10. Riders can use the uberX service to request a car with a child seat by tapping the “car seat” option after selecting the uberX vehicle type. Learn more at uber.com.
In the Lyft app, users can enable the WAV option in Settings, under “Services” and then by selecting “Access.” For more information, visit lyft.com.
Wheelchair and Device Rentals
Many sites, venues, and cultural institutions have wheelchairs available to visitors on a first-come, first-served basis. The local organizations listed below have wheelchairs and other equipment you can rent when visiting Philadelphia.
Marx Medical Equipment: Serving the Philadelphia and New Jersey region, Marx Medical Equipment has standard and powered wheelchairs for rent. (215) 426-9242, or visit MarxMedicalEquipment.com.
Scootaround: Visitors can rent scooters, standard wheelchairs, or powered wheelchairs. Scootaround provides rental options and rates on its website. (888) 441-7575, or visit Scootaround.com.
Assisted Listening Devices: The Pennsylvania Assistive Technology Lending Library of the Institute on Disabilities at Temple University loans equipment and technology to Pennsylvanians, including assisted listening devices. The library offers a wide array of options, including an online equipment catalog. (215) 204-1356, or visit disabilities.temple.edu.
BabyQuip: Travelers who don’t have their own strollers and car seats can rent those and other childcare items on a daily or monthly basis. Visit BabyQuip.com.
Vehicle Parking Resources
Residents of Philadelphia and other Pennsylvania counties can obtain a Disability Parking Placard through the Pennsylvania Department of Transportation. The required Form MV145-A (for individuals with disabilities) and Form MV145-V (for veterans with disabilities) applications are available to download on PennDOT’s website. Once you receive the placard, both drivers and passengers with disabilities can park in designated spaces throughout Philadelphia. Information about how to obtain a Disability Parking Placard is available at dmv.pa.gov.
The City of Philadelphia allows for 60 minutes of free street parking (except on streets where parking is prohibited) for vehicles with Disability Parking Placards or plates when that vehicle is operated by or transporting a person with a disability. Additionally, free, unlimited street parking (except on streets where parking is prohibited) is permissible for vehicles that are identifiable as having wheelchair lifts or ramps and that are operated by or transporting a person with a disability.
— Photo by M. Stanley for Visit Philadelphia
Mayor’s Office for People with Disabilities
The Mayor’s Office for People with Disabilities serves the needs of Philadelphians with disabilities and ensures compliance with the Americans with Disabilities Act. It provides helpful information about many services, including traveling through Philadelphia International Airport, and designated parking in Philadelphia. (215) 686-2798
Art-Reach
Art-Reach envisions a world where people with disabilities and those who are from low-income communities have equitable access to the arts. Art-Reach serves traditionally underserved audiences by creating accessible arts programming, maintaining the public arts initiative ACCESS Philly, and advocating for underserved communities in the cultural sector of Philadelphia.
Associated Services for the Blind and Visually Impaired
For individuals who are blind or who have low vision, Associated Services for the Blind and Visually Impaired provides services and guidance to help people stay independent. (215) 627-0600
Liberty Resources
An advocacy organization that serves people with disabilities, Liberty Resources offers services, peer support and life skills training to ensure full independence. (215) 634-2000
Institute on Disabilities
The Institute on Disabilities at Temple University advocates for people with disabilities in Philadelphia and provides resources and training to support that community. (215) 204-1356
Philly Touch Tours
Philly Touch Tours coordinates cultural and historical tours for blind and low-vision guests at the Penn Museum and the 9th Street Italian Market. (609) 760-8223, [email protected]
Art-Reach members have a multi-sensory experience at the Rodin Museum. — Photo courtesy Art-Reach
From the Liberty Bell to The Franklin Institute and the Barnes Foundation to the Please Touch Museum, the 17th-century city’s modern amenities accommodate travelers and explorers of all abilities.
Philadelphia’s storied museums and historic attractions offer organized tours and programming to meet visitors’ needs. Travelers can choose from specially designed onsite tours of cultural institutions on the Benjamin Franklin Parkway to sensory-sensitive performances at one of the city’s many theaters on the Avenue of the Arts.
Most venues welcome service animals as defined by the Americans with Disabilities Act, but visitors should contact individual attractions with specific questions, including inquiries about emotional support animals.
As of January 2020, individuals with disabilities can purchase an ACCESS Philly Card directly from Art-Reach, which serves the low income and disability communities by creating accessible arts programming. The card allows people with disabilities to receive $2 admission to more than 50 museums, gardens, theaters and cultural sites throughout the Philadelphia region. Cards can be purchased online in advance at art-reach.org and the list of eligible attractions is found at art-reach.org/access-philly.
Keep reading for information on accessibility at some of the city’s top visitor attractions.
Independence Visitor Center The first stop for visitors to Philadelphia’s Historic District is more than just a source of maps, brochures, tickets, tour information and the all-important accessible restrooms. 599 Market Street, (800) 537-7676, phlvisitorcenter.com
Independence National Historical Park More than a dozen National Park Service sites within Philadelphia’s Historic District offer visitors a peek into the city’s — and the country’s — exciting history. Around 6th and Market streets, (215) 965-2305, NPS.gov
Independence Hall This UNESCO World Heritage Site is where the Founding Fathers first defied the King of England and later gathered to shape the U.S. Constitution. 520 Chestnut Street, 215-965-2305, NPS.gov
The Liberty Bell Center
Home to one of the world’s most recognizable symbols of freedom, the Liberty Bell Center offers visitors an up-close-and-personal experience with a piece of American history. 6th and Market Streets, (215) 965-2305, NPS.gov
Benjamin Franklin Museum Center Three city blocks from Independence Hall and the Liberty Bell, Ben Franklin’s onetime home and workspaces showcase the inventor and politician’s many endeavors. 317 Chestnut Street, (215) 965-2305, NPS.gov
Betsy Ross House The wee home of America’s most famous flag maker offers a glimpse into the life of the woman best known for sewing the first Stars & Stripes. 239 Arch Street (215) 629-4026, betsyrosshouse.org
Museum of the American Revolution (MoAR)
The Museum of the American Revolution, the country’s first museum dedicated to the United States war of independence, offers an inclusive picture of the American Revolution through an extensive collection of art and artifacts, immersive displays and interactive exhibits. 101 South 3rd Street, (215) 253-6731, amrevmuseum.org
National Constitution Center (NCC) The world’s only museum dedicated to the U.S. Constitution offers exhibits and artifacts, a 360-degree live theatrical production telling the story of “We the people,” and life-size bronze statues of the Founding Fathers. 525 Arch Street, (215) 409-6600, constitutioncenter.org
National Museum of American Jewish History (NMAJH) One block from the Independence Visitor Center, this contemporary, multi-story venue tells the true, compelling stories of early to modern Jewish migrants to the United States, the more than 360-year history of Jewish Life in America. 101 South Independence Mall East, (215) 923-3811, nmahj.org
Barnes Foundation One of the finest collections of impressionist, post-impressionist and early modern paintings in the world, the Barnes Foundation boasts an impressive collection that features 181 Renoirs, 69 Cézannes and groundbreaking African art. 2025 Benjamin Franklin Parkway, (215) 278-7200, barnesfoundation.org
Barnes Foundation visitors with low vision or blindness can experience art multi-sensorially. — Photo courtesy Art-Reach
Philadelphia Museum of Art
The Philadelphia Museum of Art has one of the largest art collections in the nation, spanning the ancient world, medieval times, the Renaissance, impressionist movement and modern day. 26th Street and Benjamin Franklin Parkway, (215) 763-8100, philamuseum.org
Pennsylvania Academy of the Fine Arts (PAFA) PAFA is the nation’s first art museum and art school, and is known for its permanent collection of 18th– and 19th-century American masters Benjamin West, Thomas Eakins, Winslow Homer and Mary Cassatt, and 19th-century through contemporary American art. 118-122 North Broad Street, (215) 972-7600, pafa.org
The Franklin Institute The expansive, most-visited museum in the tri-state area is all about science, from namesake Benjamin Franklin’s experiments and discoveries to the latest in robotics, technology, astronomy, biology and more. 222 North 20th Street, (215) 448-1200, fi.edu
At The Franklin Institute (pictured here), those of all ages get a hands-on introduction to science through a variety of high-tech and eminently touchable attractions. — Photo by J. Fusco for Visit Philadelphia
Penn Museum The University of Pennsylvania Museum of Archaeology and Anthropology (Penn Museum) houses a million objects from around the globe, making it one of the world’s finest archaeological and anthropological museums. 3260 South Street, (215) 898-4000, penn.museum
The Academy of Natural Sciences of Drexel University Philadelphia’s natural history museum is home to a fully constructed Tyrannosaurus rex, butterflies and bugs from around the world, and specimens that serve in biodiversity studies. 1900 Benjamin Franklin Parkway, (215) 299-1060, ansp.org
Please Touch Museum This boundless family destination is dedicated to changing children’s lives as they discover the power of learning through play. Young children explore, discover, learn and engage the senses in interactive play spaces that include water tables, vehicles, rocket ships and more. 4231 Avenue of the Republic, (215) 581-3181, pleasetouchmuseum.org
Philly is home to many attractions that are accessible for visitors with disabilities, including the kid-oriented Please Touch Museum. — Photo by J. Fusco for Visit Philadelphia
Philadelphia Zoo America’s first zoo is set among a 42-acre Victorian garden that stuns visitors with is Zoo360 experience — a campus-wide network of see-through mesh trails where animals can roam around above the grounds. 3400 West Girard Avenue, (215) 243-1100, philadelphiazoo.org
Kimmel Center for the Performing Arts Musicals, plays, and orchestras, oh my! The Kimmel Center for the Performing Arts welcomes spectacular shows every year, including Broadway musicals and performances by The Philadelphia Orchestra. Travelers can attend performances at the Kimmel Center location on Broad and Spruce streets, or at the Merriam Theater and The Academy of Music. 300 South Broad Street, (215) 790-5800, kimmelcenter.org
Mural Arts Philadelphia Philadelphia is known as one of the nation’s most walkable and easily navigable cities. Explorers will soon notice the eye-opening, colorful murals that are featured throughout Philadelphia’s neighborhoods. Mural Arts Philadelphia has celebrated communities and artists through its annual 50-to-100 public art projects, and provides a variety of guided tours of these murals. 1727-29 Mt. Vernon Street, (215) 925-3633, muralarts.org
Philadelphia is home to hotels accessible to visitors who use wheelchairs, including accommodations spanning multiple neighborhoods and tastes.
Again, this list includes local favorites and it is not comprehensive. Visitors are always encouraged to contact a hotel directly to review specific needs or requests, including bed height. Most hotels welcome service animals as defined by the Americans with Disabilities Act, but guests should contact individual hotels with specific questions, including inquiries about emotional support animals.
The Warwick Hotel Rittenhouse Square
Visitors love the charisma of the historic, circa 1926 building and the contemporary interior of this Rittenhouse Square stalwart. The well-located hotel offers accessible rooms, including roll-in showers, tubs and toilets with grab bars and seat-to-tub transfer. 220 South 17th Street, (215) 735-6000, warwickrittenhouse.com
Sofitel Philadelphia
Just one block from Rittenhouse Square and premier dining and shopping, the Sofitel houses two French restaurants — Liberté and Chez Colette. The front entrance includes a wheelchair-accessible ramp; accessible rooms are equipped with roll-in showers and grab bars. 120 South 17th Street,(215) 569-8300, sofitel-philadelphia.com
Philadelphia Marriott Downtown
On the east side of City Hall, this large hotel is located in the heart of the city — and close proximity to Chinatown, Washington Square and Old City. Its accessible rooms have 32-inch-wide entryways, with the option of either showers or bathtubs. Guests enjoy multiple amenities with accessible entrances (with automatic doors at its Filbert Street entrance), such as a pool, business center and fitness center. 1201 Market Street, (215) 625-2900, marriott.com
Kimpton Hotel Monaco Philadelphia
This boutique hotel is across the street from Independence Hall and the Liberty Bell and offers a full suite of accessibility options: Its front entrance is level with the sidewalk and some rooms are equipped with roll-in showers, available upon request. 433 Chestnut Street, (215) 925-2111, monaco-philadelphia.com
Kimpton Hotel Palomar Philadelphia
This accessible boutique hotel is one block from Rittenhouse Square and surrounded by dozens of shops and restaurants. The entrance is sidewalk-level, and accessible rooms equipped with roll-in showers are available upon request. Transportation is also a breeze with 24-hour valet parking. 117 South 17th Street,(215) 563-5006, hotelpalomar-philadelphia.com
The Inn at Penn, A Hilton Hotel
The busy University of Pennsylvania campus is home to this hotel, which has easy access to the nearby Penn Museum and Institute of Contemporary Art. This Hilton hotel has the option of accessible rooms with either roll-in showers or bathtubs. The front entrance is ground level, and an elevator takes guests to the lobby. 3600 Sansom Street, (215) 222-0200, theinnatpenn.com
Holiday Inn Express Penn’s Landing
This Delaware River waterfront property — nearby popular seasonal attractions at Penn’s Landing — has a ramp, automatic doors and designated parking in the hotel’s lot. Accessible rooms feature roll-in showers. 100 North Columbus Boulevard, (215) 627-7900, hiepennslanding.com
Seasonal attraction Blue Cross RiverRink Summerfest at Penn's Landing features tasty foods and refreshing beverages, a roller skating rink, Ferris wheel and more. — Photo by J. Fusco for Visit Philadelphia
Where can I find assistance for visitors with sensory sensitivity?
Autism Speaks, the national organization that provides services and opportunities for individuals with spectrum disorders, offers a detailed list of services, community activities, and programs in the greater Philadelphia area. Visitors can customize the list by providing their zip code at autismspeaks.org. Area AMC Theaters, in partnership with the Autism Society, offer sensory-friendly showings of certain films.
Visitors are encouraged to contact venues and institutions for specific information. Some of Philly’s most popular performing arts organizations and attractions have adopted sensory-friendly policies and programming.
Is ground transportation assistance available for visitors with disabilities?
Whether visitors are traveling to and from different neighborhoods or going to the suburbs, SEPTA’s Regional Rail, bus, trolley and subway services offer wheelchair accessibility services and stations. SEPTA’s website includes comprehensive, detailed descriptions of each service, such as which regional rail line stations are accessible and a full list of elevators located at stations throughout the city. Individually trained service animals are welcome on all forms of transportation, and SEPTA’s website offers a text reader for those who are blind or visually impaired and need to access schedules and far information. SEPTA Key fare kiosks at stations have Braille and raised lettering, and an audio function that converts on-screen text to spoken word. For more information, visit septa.org.
Uber and Lyft in Philadelphia have Wheelchair Accessible Vehicles (WAVs). Users can request through each of the apps. Instructions on how to access the WAV option, visit uber.com or lyft.com.
Victory Taxi also has a fleet of wheelchair accessible vehicles, which can be requested by contacting Victory Taxi Company at (215) 225-5000. 2-1-5-Get-A-Cab also offers accessible vehicles. Riders can download the mobile app at 215getacab.com and set wheelchair-accessible vehicles as their default preference.
Does the airport offer assistance for visitors with disabilities?
Philadelphia International Airport has a wide range of services available to travelers with disabilities. Its guide, Getting Around Philadelphia, reviews these services, including tips on getting through TSA; assistance with mobility; accessible shuttle bus service; information on elevators, accessible restrooms, walkways, and parking; Regional Rail to the city; and video phone services for travelers who are deaf or hard of hearing. The guide also includes a list of important phone numbers for travelers, such as SEPTA CCT Connect and the Pennsylvania Relay Service. Visitors with questions can call (215) 937-5536, e-mail [email protected], or visit phl.org.
Where can I find interpreters for people who are deaf?
Philadelphia has many options for travelers seeking interpreters for people who are deaf or hard of hearing. Hands UP Productions offers interpreters, in addition to many other services. To make a request or get more information, email [email protected] or fax (856) 302-5115.
Where can I find interpreters for people who are blind?
Travelers who are blind and flying into Philadelphia International Airport can use its “Getting Around Philadelphia” guide for specific information, such as Braille ATMs and elevators with Braille signage. SEPTA’s CCT Connect provides transportation to visitors with disabilities, and information can be obtained by calling (215) 580-7145. Most area museums and cultural institutions welcome service animals. Visitors are encouraged to contact an institution with specific questions. The Library for the Blind and Physically Handicapped, run by the Free Library of Philadelphia, is open weekdays from 9 a.m. to 5 p.m. Visitors can call (215) 683-3213 or go to freelibrary.org for more information.
Can I use my PA ACCESS Card at Philadelphia attractions?
ACCESS Philly is a public initiative led by Art-Reach. Pennsylvania residents with a state-issued PA ACCESS card can attend more than 50 cultural sites, for just $2, and bring up to three additional guests. Additionally, individuals with disabilities who do not have a state benefits card can purchase an ACCESS card directly from Art-Reach to receive $2 admission to historic and cultural attractions. For more information visit art-reach.org/access-philly.
The Visit Philly Overnight Package — booked more than 190,000 times since 2001 — comes with free hotel parking (worth up to $100 in Center City Philadelphia), overnight hotel accommodations and choose-your-own-adventure perks.